Subscriptions Guide

Learn how to manage your service connections, from initiating a new Sender ID request to monitoring your active network subscriptions.

How to Start a New Subscription

1

Select Subscription Type

Choose “Sender ID” as the subscription type.

2

Submit Your Request

Fill in the required details for your Sender ID request.

3

Make Payment

After submitting your request, proceed to make the payment.

4

Processing

Your Sender ID request will be processed, with the approval process typically taking 1 to 2 weeks.

5

Notification

You will receive an email notification once your Sender ID has been approved and is ready for use.

Viewing Your Active subscriptions

This section displays all active subscriptions with the following details: Name, Network Provider, and Subscription. 
Type, Subscription Status, Description, and Created.

NameNetwork ProviderSubscription TypeSubscription StatusDescriptionCreated
Marketing_AlphaMTN UgandaPromotionalActiveMain marketing channelJan 12, 2026
Secure_LoginAirtel UGTransactionalActiveOTP service senderFeb 05, 2026

This section displays all active subscriptions with the following details: Name, Network Provider, and Subscription. 
Type, Subscription Status, Description, and Created.

Name

Marketing_Alpha

Secure_Login

Network Provider

MTN Uganda

Airtel UG

Subscription Type

Promotional

Transactional

Subscription Status

Active

Active

Description

Main marketing channel

OTP service sender

Created

Jan 12, 2026

Feb 05, 2026

Request

This section displays all active and pending subscriptions with the following details: Name, Subscription.
Type, Network Provider, Subscription Status, Description, and Created.

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