FAQs
All your answers in one place
This section provides you with the answers you need instantly and with ease. If you get problems getting started with our SmartAttend, we advise that you first read this section. It will help you solve about 90% of the challenges you are facing. If it does not help, please feel free to contact our support department.
Does Pahappa provide installation and support?
Yes. Pahappa provides professional installation, onboarding, training and ongoing technical support.
Can SmartAttend support organisations with multiple locations?
Yes. SmartAttend is suitable for small teams, large workforces and organisations operating across multiple locations.
How much does SmartAttend cost for organisations?
SmartAttend pricing for organisations is provided based on the organisation’s requirements. Contact our team for a quotation based on your workforce and attendance management needs.
Can SmartAttend help with payroll?
SmartAttend maintains reliable attendance records that can support faster payroll preparation and attendance verification.
Does SmartAttend generate attendance reports?
Yes. SmartAttend provides attendance reports that organisations can use to review workforce attendance.
Can HR monitor attendance in real time?
Yes. SmartAttend provides real-time attendance dashboards for authorised administrators and managers.
How does SmartAttend reduce buddy punching?
Because attendance is verified using an employee’s fingerprint or face, it helps prevent one employee from recording attendance for another.
Can SmartAttend track employee lateness?
Yes. SmartAttend allows organisations to monitor clock-ins, lateness, absence and attendance records.
How do employees clock in?
Employees scan their fingerprint or face on the biometric device. SmartAttend verifies their identity and records the attendance event.
What is SmartAttend for Organisations?
SmartAttend is a biometric employee attendance management system that uses fingerprint and facial recognition to automate employee clock-ins and clock-outs.
Is SmartAttend only suitable for large schools?
No. SmartAttend supports both small community schools and large academies
Can administrators monitor attendance in real time?
Yes. SmartAttend provides real-time dashboards that allow school administrators to monitor attendance from one place.
Does SmartAttend help reduce proxy attendance?
Yes. Biometric verification helps ensure attendance is tied to the person whose fingerprint or face is verified, reducing proxy attendance.
Can SmartAttend track teachers as well as students?
Yes. SmartAttend can manage both student and teacher attendance.
Do parents need a smartphone?
No. SmartAttend uses SMS notifications so that parents can receive attendance updates without a smartphone or internet connection.
Can parents be notified when their child arrives at school?
Yes. SmartAttend can send SMS notifications to parents when students arrive at or leave school.
How does SmartAttend record attendance?
A registered student or teacher scans their fingerprint or face on the biometric device. Once verified, SmartAttend automatically records their attendance.
What is SmartAttend for Schools?
SmartAttend is a biometric attendance management system that helps schools automate student and teacher attendance using fingerprint and facial recognition technology.
